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Have questions? We're here to help. Reach out to our support team anytime.

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Support

For technical issues, account problems, and general support

support@gifafrica.org

Response time: 24 business hours

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General Inquiries

For partnerships, press, and general inquiries

contact@gifafrica.org

Response time: 48 business hours

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Check out our FAQ page for common questions about GIFA, donations, and campaigns.

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Expected Response Times

Support Emails

Within 24 business hours

General Inquiries

Within 48 business hours

Urgent Issues

Mark as "URGENT" for priority handling

Note: We're not available on weekends. Response times may vary during holidays.